Exceeding Expectations at The Laurels of Shane Hill

Exceeding Expectations

At The Laurels of Shane Hill, it is our mission to create a legacy by exceeding the needs and expectations of those we serve while embracing The Laurel Way. We understand that caring is more than providing excellent medical and guest services. It also includes being a companion and treating each guest with the utmost dignity, respect, and compassion.

"The Laurel Way of Caring" can be found in a warm smile, a kind word, or a comforting touch. We are passionate about our mission, and it is reflected in the letters we receive from guests and family members.


“Thank you so much for the care you provided my mother over her final weeks of life. We count the last several weeks as a precious, sacred time.  Thank you for being a part of it.”

Mike & Marty

“My loving husband said I deserved the best and The Laurels of Shane Hill was that place. People here are caring and cheerful. Thanks for wonderful care and smiling faces!!!”

Alma

“I just wanted to send a heartfelt thank you to everyone associated with The Laurels of Shane Hill. I would personally recommend your facility to all my family and friends if the need ever arises.”

Butch

“The Laurels of Shane Hill is the best nursing home I have ever been in. Thanks to them, I am able to go home!”

Violet

“I was 17 when I was in a motorcycle accident and nervous about my treatment. Without The Laurels of Shane Hill Rehab and Nursing Services, I would not be where I am today.”

Cory

"I would recommend The Laurels of Shane Hill to anyone thinking of putting a loved one in a nursing home facility.  Everyone from the administrator to the aids do their part in making my mother feel like a member of the family.  The employees always take time to listen to her concerns.  Some even write her while on vacation and some visit on their days off.  My mother now calls The Laurels of Shane Hill her home.  The quality of care is great.  They keep me informed of everything happening with my mother. And for this and everything they do I am very, very grateful."

James

"My husband suffered a major stroke, after two bad experiences at other facilities I made the decision to transfer him to The Laurels of Shane Hill in Rockford for rehabilitation.  Within two days the entire family started to see an improvement.  Their therapy was just what he needed.  They are well-educated, enthusiastic and so compassionate.  The entire staff from janitorial to management was excellent.  The nurses and aids took wonderful care of him; I knew when I went home at night he was in good hands.  I would encourage anyone needing this type of service to definitely give The Laurels of Shane Hill a chance."

Jo

"What a special, wonderful staff at The Laurels of Shane Hill.  The warm, compassionate heartfelt care you all shown my mother, Pat Leugers in her short time there until her passing will never be forgotten by any of us.  She mentioned to us many times how happy she was there and all of the angels who were taking such good care of her.  We the family, greatly appreciates your concern and thoughtfulness towards us during this difficult time.  Your wisdom and skills were very reassuring to us as she was starting her last journey on Earth."

Family of a guest

"I have just finished my stay at The Laurels of Shane Hill and I wish to tell everyone of the nice stay I have had.  Everyone treated me very well, beyond I’m sure what the job description called for.  I was treated with love and compassion from everyone who I came in contact with.  This is my third stay here and it has been better every time.  Thank you all and should I need help again, this is where I want to be."

Doris